Table of Contents

What You Get with the Free Plan

• Zero Logging Policy - We don't track your browsing
• Modern Protocol - Fast and secure technology
• 24/7 Support - Email support at help@cyberpanel.net

Quick Start: Connect in 3 Steps

Step 1: Download WireGuard App

WireGuard is the VPN client you'll use to connect. It's free, open-source, and available on all platforms.

Step 2: Import Your Configuration

On Mobile (iOS/Android):

1. Open the WireGuard app
2. Tap the + button
3. Select "Create from QR code"
4. Scan the QR code from your dashboard
5. Give it a name (e.g., "CyberPanel VPN")

On Desktop (Windows/Mac/Linux):

1. Download your configuration file from your dashboard
2. Open WireGuard app
3. Click "Import tunnel(s) from file"
4. Select the downloaded .conf file

Step 3: Connect!

1. In the WireGuard app, find your tunnel
2. Click the toggle switch or Activate button
3. You may be prompted to allow VPN configuration (approve it)
4. Wait 2-3 seconds
5. When you see "Active", you're connected!

Platform-Specific Instructions

iOS (iPhone/iPad)

1. Install WireGuard from App Store
2. Open app and tap + (top right)
3. Select "Create from QR code"
4. Scan QR from your dashboard
5. Tap "Allow" when prompted
6. Toggle switch to connect

Android

1. Install WireGuard from Google Play Store
2. Open app and tap + (blue button, bottom right)
3. Select "Scan from QR code"
4. Grant camera permission if asked
5. Scan QR from your dashboard
6. Tap "Create Tunnel"
7. Toggle switch to connect

Auto-Connect (Optional): Long-press your tunnel → settings icon → enable "Always-on VPN"

Windows

1. Visit wireguard.com/install
2. Download and run Windows Installer (requires admin)
3. Download your .conf file from dashboard
4. Open WireGuard app
5. Click "Import tunnel(s) from file"
6. Select your .conf file
7. Click "Activate"

macOS

1. Install from Mac App Store or wireguard.com
2. Download your .conf file from dashboard
3. Open WireGuard app
4. Click "Import tunnel(s) from file" or drag file into app
5. Enter password when prompted
6. Click "Activate"

Linux (Ubuntu/Debian)

Install WireGuard:

sudo apt update
sudo apt install wireguard resolvconf

Import Configuration:

# Download .conf file from dashboard to ~/Downloads/
sudo cp ~/Downloads/cyberpanel-vpn.conf /etc/wireguard/wg0.conf
sudo chmod 600 /etc/wireguard/wg0.conf

Connect:

sudo wg-quick up wg0    # Start VPN
sudo wg show            # Check status
sudo wg-quick down wg0  # Stop VPN

Auto-Start at Boot (Optional):

sudo systemctl enable wg-quick@wg0

Bandwidth Usage & Limits

Your Free Plan Includes:

• 10GB per month - Resets on the 1st of each month
• Unlimited devices - Same configuration works everywhere
• Unlimited time - Connect as long as you want

Track Your Usage:

Visit your VPN Dashboard to view current month's usage and remaining bandwidth.

What Uses Bandwidth:

Activity	Approximate Usage
Browsing	1-3 MB per page
Email	0.1-1 MB per email
Music Streaming	50-150 MB per hour
Video (SD 480p)	~500 MB per hour
Video (HD 720p)	~1.5 GB per hour
Video (Full HD 1080p)	~3 GB per hour
Video Calls	300-500 MB per hour

Tips to Conserve Bandwidth:

1. Only connect when you need security (public Wi-Fi, sensitive browsing)
2. Lower video quality (SD instead of HD)
3. Disable auto-play videos
4. Download large files when not connected to VPN
5. Check dashboard regularly

Troubleshooting Common Issues

Connection Issues

Error Messages Explained

Error Message	Meaning	Solution
Handshake did not complete	Can't communicate with server	Check internet, verify firewall allows UDP 51820
Permission denied	App needs VPN permission	Grant VPN permission in system settings
Name resolution failed	DNS issue	Install resolvconf (Linux), check DNS in config
Timeout	Can't reach server	Check internet, try reconnecting

Security & Privacy

Zero-Logging Policy

What We DO Store:

• Email address (account management)
• Total bandwidth used (billing)
• Server health metrics (performance)
• None tied to browsing activity

Military-Grade Encryption

• ChaCha20 - Modern cipher for fast encryption
• Poly1305 - Authentication prevents tampering
• Curve25519 - Secure key exchange
• BLAKE2s - Cryptographic hashing

Best Practices

1. Always verify connection before sensitive activities (check IP at whatismyipaddress.com)
2. Use HTTPS websites - VPN encrypts to our server, HTTPS encrypts to website
3. Don't mix VPN services - Disable other VPNs first
4. Keep WireGuard updated - Enable auto-updates
5. Protect your config - Never share your .conf file

Upgrade to Paid Plans

Need more bandwidth? Check out our available plans:

Frequently Asked Questions

General Questions

Technical Questions

Privacy Questions

Getting Help

Support Channels

Self-Help Resources

• Dashboard: Check bandwidth, download config, view status
• Speed Test: fast.com (test with VPN on and off)
• IP Check: whatismyipaddress.com (verify VPN working)
• DNS Leak Test: dnsleaktest.com
• WireGuard Docs: wireguard.com/quickstart

Before Contacting Support

Please include:

1. Your account email
2. Device and OS (e.g., iPhone 14, iOS 17)
3. WireGuard app version
4. Problem description with exact error messages
5. Troubleshooting steps already tried

Advanced Topics

Understanding Your Configuration

Your .conf file contains:

[Interface]
PrivateKey = <your-private-key>
Address = 10.8.0.2/32
DNS = 1.1.1.1, 8.8.8.8

[Peer]
PublicKey = <server-public-key>
Endpoint = vpn.cyberpersons.com:51820
AllowedIPs = 0.0.0.0/0, ::/0
PersistentKeepalive = 25

Breakdown:

• PrivateKey: Your unique encryption key (NEVER share!)
• Address: Your private VPN IP
• DNS: DNS servers while connected
• PublicKey: Server's public key
• Endpoint: Server address:port
• AllowedIPs: Traffic to route (0.0.0.0/0 = everything)
• PersistentKeepalive: Keepalive every 25 seconds

Multiple Devices

You can use the same configuration on unlimited devices:

• Download/scan QR on each device
• All devices share same VPN IP
• Bandwidth limit applies to total across all devices
• All can connect simultaneously